Are My Payment Details Safe?

Absolutely! All online instant payments are created and held securely by the PayPal payment gateway. PayPal is a PCI-compliant payment provider, which means they meet the highest standards for security. Any other payment details (direct deposit/bank transfer etc) such as BSB and Account numbers are securely encrypted within the platform, can only be accessed by […]

How do I pay?

Once you’ve picked your items and are happy with your order, click ‘Checkout’ to complete your order and pay. Each vendor will have their payment options clearly listed, such as paypal or payment upon pick up.

Can I buy from more than one store at a time?

So we were able to provide a system free of fees or charges, customers will be making payments directly to the individual store via PayPal direct payment, Bank Transfer or Payment On Collection/Delivery (at their discretion) Due to PayPal regulations around this, the platform currently requires customers to complete orders on a per store basis.

Where does my money go?

When you shop with Support Local Shop Local you shop directly with the small business themselves. We provide them with the platform to create a free online store that allows them to build exposure for their business, reach new customers and receive online sales. Your purchase and communication is made directly with the Seller through […]

Delivery & Shipping

If you place an order for a Product/Service (physical or digital) on our website (a “Product”), you are placing any order with the Seller of the Product, and not us. Please contact the Seller directly prior to purchasing if the shipping and delivery terms and costs are not clear on their listing.  Support Local Shop […]

What if I have an issue or need to return an item?

If you place an order for a product on our website, you are placing any order directly with the Seller of the product, and not us. This website is just an intermediary platform.  If you have any issues with a purchase, please contact the Seller directly for a resolution. If a Seller accepts your order […]

How can I get in contact?

BUYERS: For any questions or queries regarding a Seller, any of their products, services, pricing, availability, pricing, stock levels, trading hours, pickup/delivery options or things of that nature please contact the Seller directly. This can be done on the enquiry button on a Sellers individual store or by reaching out to them via one of […]

Who Am I Buying From?

Support Local Shop Local is merely a digital plaza that allows sellers and customers alike an online platform in which people can sell and buy goods and services.